MVA Injury - Psychological Treatment

Once you connect with our clinic for MVA Injury Treatment services, we will connect you with a trauma focused therapist, and provide assistance with accessing benefits through your Section B insurance and/or Extended Health Care plans.

We have found that when people, who are experiencing psychological and/or emotional symptoms related to post-MVA trauma, access support shortly after an MVA, they are able to return to their previous level of functioning more quickly. Often, clients find it difficult to navigate this process independently, and the feedback we receive is that our support eases the process for them, helping them to address symptoms more quickly and return to driving.

On October 29, 2020, the Alberta Government introduced Bill 41, the Insurance (Enhancing Driver Affordability and Care) Amendment Act, 2020. This act entitles people experiencing MVA-related injuries, access to additional health professionals such as dentists, occupational therapists, and psychologists as providers of adjunct therapy. It is important to note, that these benefits have a $1,000 limit on expenses, payable for such therapy, and that this access expires 90 days following the MVA date.

Therefore, it is our priority to support people who contact our clinic in accessing these benefits quickly. If you require support beyond the first 90 days (also known as the Diagnostic and Treatment Protocols Regulation, DTpR period), then we can further support you by providing documentation of your symptoms, progress, and continued treatment needs to your insurer, with requests for extended support and treatment access. We also coordinate our services with your legal counsel, if needed, and through collaborative communication with your treating medical professionals.

MVA Treatment Process:

  • Contact your Extended Health Benefits provider to confirm your coverage and if direct billing or assignment of benefits is available.
  • Advise your insurer that you would like to begin psychological treatment for your post-MVA-related symptoms and that you have been in contact with PsychSolutions for these services.
  • Your MVA insurer will most likely ask for a doctor’s note confirming your need for psychological treatment. Email ([email protected]) or fax (780-425-7894) the doctor's note to us.
  • Our clinic will send you our brief assessment scales to help capture current symptoms and concerns. These help your therapist to document current concerns and to make requests for treatment approval.
  • You will then be booked for an intake appointment with one of our therapists. Sessions are 50 minutes.
  • Following your intake appointment, an assessment report will be sent to your MVA insurer.
  • Once your MVA insurer approves the treatment, we will phone you to book your treatment sessions.
  • Treatment sessions with a focus on MVA-related symptoms will begin and progress will be monitored.

PLEASE NOTE: Extended health benefits (EHB) such as Blue Cross, Manulife, Sun Life, or similar, through you or a family member, must be used before your MVA insurance benefits.

If you are experiencing symptoms reflective of trauma following an MVA injury, you can click on the following two links to read more about what is trauma and how trauma can be treated.

What is Trauma?
What is EMDR Trauma Treatment?

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If you have any further questions or would like to know more about how we can help you feel better, then please call us or book an appointment