Cindy Mason – Registered Psychologist, Edmonton
About Cindy, M.C., Registered Psychologist
- Certified in CBT for Insomnia (Dr. Jacobs)
- EMDR trained therapist
Areas You May Be Struggling With
Our life experiences shape the patterns you carry with you, including how you think, feel, and respond to situations, as well as the meaning you give to what happens in your life. These patterns can either support you or start to feel like they are adding weight to your day to day experience. Some experiences are held in the body and can show up as physical symptoms, while others sit just outside of awareness but still influence how you feel and react in the present. This can come from one significant event or from repeated experiences over time, whether big or small.
When life does not feel like it is going the way you want, you might notice things like feeling mentally foggy or finding it hard to focus. You might feel anxious, worried, fearful, low, overwhelmed, or like you are constantly trying to hold everything together. You may also notice self doubt, self criticism, or a quieter sense of confidence than you used to have. Sometimes this shows up as holding yourself back, playing small, or hiding parts of yourself in relationships or decisions. You might find yourself often thinking through worst case scenarios, or putting other people’s needs ahead of your own in a way that leaves you feeling drained. It can also feel hard to speak up for yourself or set boundaries, especially if that feels uncomfortable or unfamiliar. For some people, this also includes difficult memories that come up at unexpected times, or sleep that feels restless or disrupted, including unsettling dreams.
You may also notice these experiences in your body, like tension, shakiness, nausea, digestive discomfort, or physical pain that seems to come and go without a clear cause.
These patterns often do not stay the same all the time. You might notice periods where things feel more manageable or even going well, followed by times where something gets triggered and everything feels heavier again. Then, as things settle, it may ease for a while before the cycle starts again. Over time, this can feel exhausting and frustrating, especially when you are trying your best to feel better.
Support can look different for everyone. For you, it might mean learning practical tools to help your nervous system feel calmer and more regulated. It might involve shifting unhelpful thought patterns, working through past experiences that still feel emotionally active, or gently exploring parts of yourself that have been pushed aside. Often, it is a combination of these approaches, tailored to where you are at and what feels manageable for you right now.
Who Do I Help? Am I the Right
Therapist for You?
If you are experiencing any of what has been described, I can support you in building coping strategies and strengthening your resilience so life feels more manageable. Together, we can work on calming your nervous system, improving your sense of connection with yourself and others, and gently processing experiences that continue to feel heavy or unresolved. This can also include shifting unhelpful thought patterns, updating how you see yourself, reducing the impact of stress and pain, improving sleep, and increasing a greater sense of self compassion and care.
Therapy is not one size fits all. What we do together is shaped around you, your experiences, and what feels most helpful in the moment. Different approaches can support healing in different ways, and there is often more than one path that can help. You get to notice what feels like a good fit for you, and you also get to change direction if something no longer feels helpful. Therapy is a process that evolves over time, just like you do.
What matters most is that you decide you are worth the time, energy, and support it takes to move toward something different for yourself. Starting or restarting therapy can feel like a big step, especially if things have felt heavy for a while, but it is often an important one. You are worth that investment, even if it does not fully feel that way yet.
I work exclusively with adults and provide therapy and counselling virtually or by phone. My availability includes several late afternoon and evening appointments on Monday, Tuesday, and Thursday, as well as daytime appointments on Fridays.
We May Not Be a Good Fit If:
Sharing your story in a safe, judgment free space can feel deeply relieving. Being seen, heard, and understood in that way is something many people have not consistently experienced in their lives, and it can bring a real sense of relief and connection. That kind of space does matter, and it can help you feel better for a time. At the same time, some people find that while it helps in the moment, the deeper patterns they are struggling with can still show up again once the immediate relief fades.
Talking about your past is an important part of the process, especially if it is something you have not had the opportunity to do before. It can help you feel less alone and bring clarity to what you have been carrying.
In my work, I honour the importance of this space, but I tend to work best with people who feel ready to go a bit deeper. This means being open to exploring patterns, building insight, trying new ways of responding, and actively engaging in the process of change and healing. Therapy is a collaborative process, and we work together in a way that feels most helpful for where you are at and what you are ready for.
Healing and growth are ongoing processes, and people move in and out of readiness at different points in their lives. Because of this, someone who is currently experiencing more severe depression and is finding it very difficult to engage or maintain motivation may be better supported by a therapist who specializes specifically in higher intensity or more structured care for that level of need.
Therapy tends to work best when you feel comfortable, understood, and supported in the process. If what you have read so far resonates with you, there is a good chance we may be a good fit to work together.
I am here to listen, support you, and walk alongside you as you move through what feels challenging right now. Together, we can explore what you are experiencing, build practical tools that fit your life, and work toward helping you feel more grounded, confident, and able to navigate things in a way that feels more in your control.
How Do I Help? My Therapy Style and What You Can Expect.
There are many different therapists and approaches that can be helpful, and often the most important factor is finding someone you feel comfortable with and understood by. When that connection is in place, it becomes easier to do meaningful work together.
In my approach, I focus on creating space where I can listen carefully to understand what you are going through and what matters most to you. From there, we work together to explore ways of supporting your wellbeing and making changes that feel realistic and helpful in your daily life.
My style is generally calm, gentle, and grounded. I also bring in humour when it feels appropriate, along with metaphors or reflective ways of thinking that can help make complex experiences easier to understand. At the same time, I can be direct when it is helpful or needed, especially when clarity supports progress.
I place a strong emphasis on collaboration. I regularly check in to make sure the direction we are going feels right for you and that what we are doing is actually helpful. I also genuinely value feedback, whether something is working well, not working, or if I have misunderstood something.
A meaningful part of therapy can also involve learning and practicing how to use your voice more comfortably, whether that is in expressing needs, setting expectations, or building clearer communication with others and with yourself.
What You Might Notice After Working
With Me (Result)
Clients often share that they begin to feel lighter, calmer, and less reactive as therapy progresses. Many notice they are more present in their daily lives and feel more empowered to speak up for themselves in ways that feel clear and grounded. Over time, they often describe feeling more connected to themselves and to the people around them.
Some clients notice they are able to step out of long standing patterns of perfectionism, pressure, and “should based” thinking that have kept them feeling stuck or overwhelmed. As these patterns begin to shift, they often report improvements in sleep and a better ability to cope with physical discomfort or pain.
Many also describe growth in areas such as resilience, self trust, trust in others, intuition, confidence, assertiveness, and awareness of personal boundaries. These changes often develop gradually, as clients begin to relate to themselves and their experiences in a different and more supportive way.
Areas of Interest & Specialty
Client Focus
Individual Adults |Cdn Armed Forces CAF | First Responders | First Nations | Metis | RCMP | Veterans | VAC
Service Language(s):
- English
Areas of Specialty
Individuals - Adults | Anxiety | Stress| Trauma | MVA Injury | EMDR/ Flash | CBTi for Insomnia | Internal Family Systems Therapy| Mind, Body, and Spirit Work
How Services Can Be Accessed
Insurance & Funding Options
Clients can access services privately or through the following plans:
- Extended Health Care Plan (Blue Cross, Canada Life, Sun Life, Manulife, Greenshield, and others)
- Veteran Affairs Canada (VAC)
Types of Therapy Approaches
That I Offer
CBTi for Insomnia | EMDR | EMDR/ Flash |IFS Internal Family | Mind, Body, and Spirit Work | Trauma-Informed
Training & Qualifications
Cindy is a Registered Psychologist with a Master’s degree in Counselling Psychology. She has over 10 years of experience supporting clients as they navigate trauma, anxiety, depression, and grief. Cindy became a Registered Psychologist in 2013 and brings a depth of clinical experience grounded in both evidence based practice and real world application.
Cindy is fully trained in Eye Movement Desensitization and Reprocessing (EMDR) and EMDR derived Flash Technique therapy. She has also completed extensive additional training connecting these approaches to attachment work, somatic approaches, early childhood trauma, addictions, and related areas.
Cindy has completed training and ongoing study in Internal Family Systems (IFS) and is currently working through a 20 hour certification program in this modality.
Cindy has also completed multiple trainings and integrates elements of Cognitive Behavioural Therapy (CBT), Clinical Hypnosis, Solution Focused Therapy (SFT), and Emotion Focused Therapy (EFT) into her clinical practice to support individualized and effective client care.